Your Privacy Choices

At Oakmoren, we respect your privacy and provide choices regarding how your personal information is collected, used, and shared.

Depending on where you live, applicable privacy laws may provide you with certain rights concerning your personal information.

Oakmoren is operated by:

SYSTEK (HONG KONG) TRADING LIMITED
ROOM 2111, GALA PLACE
56 DUNDAS STREET
KL, HONG KONG

Email: service@oakmoren.com

1. Your Privacy Rights

Depending on your location, you may have the right to:

  • Request access to personal information we maintain about you
  • Request correction of inaccurate personal information
  • Request deletion of certain personal information
  • Request a copy of certain personal information
  • Request information about how your personal information is used
  • Object to or restrict certain types of processing
  • Withdraw consent where processing is based on consent
  • Opt out of certain targeted advertising activities
  • Opt out of certain sharing or sale of personal information where those terms are defined by applicable law

These rights may be subject to legal limitations, exceptions, and verification requirements.

2. Access Your Personal Information

You may request information about the personal information Oakmoren maintains about you.

Depending on applicable law, this may include information regarding:

  • Categories of personal information collected
  • Purposes for collecting or using personal information
  • Categories of third parties with whom information may be shared
  • Specific personal information associated with your account or purchases

To submit an access request, email:

service@oakmoren.com

Please use “Privacy Request – Access” as the subject line.

3. Correct Your Personal Information

If you believe personal information we maintain about you is inaccurate or incomplete, you may request a correction.

Please contact:

service@oakmoren.com

and provide enough information for us to identify and update the relevant information.

4. Delete Your Personal Information

Depending on applicable law, you may request deletion of certain personal information.

Some information may need to be retained for legitimate purposes, including:

  • Completing transactions
  • Processing returns or refunds
  • Maintaining tax or accounting records
  • Preventing fraud
  • Resolving disputes
  • Complying with legal obligations

If an exception applies, we may retain the information permitted or required by law.

To submit a deletion request, contact:

service@oakmoren.com

Please use “Privacy Request – Deletion” as the subject line.

5. Targeted Advertising and Data Sharing

Oakmoren may use advertising or analytics technologies to help measure campaign performance and provide relevant advertising where permitted.

Depending on applicable law, some transfers of information involving advertising partners may be considered:

  • Targeted advertising
  • Cross-context behavioral advertising
  • Sharing
  • Sale of personal information

Where applicable, you may have the right to opt out of these activities.

If a privacy preference or cookie management tool is available on our website, you may use it to manage applicable advertising or analytics preferences.

You may also contact us at:

service@oakmoren.com

with the subject:

“Privacy Request – Opt Out”

6. Sale of Personal Information

Oakmoren does not sell personal information for money in the ordinary meaning of the term.

However, some privacy laws define certain advertising-related transfers of information broadly enough that they may be considered a “sale” or “sharing.”

Where those laws apply, eligible users may request to opt out.

7. Cookie Preferences

You may be able to manage certain cookies and similar technologies through:

  • Our cookie consent or privacy preference tool, where available
  • Your browser settings
  • Applicable device privacy settings

Please note that disabling essential cookies may interfere with website functions such as shopping carts, account access, or checkout.

For more information, please review our Cookie Policy.

8. Global Privacy Control

Where required by applicable law and supported by our website technology, Oakmoren may recognize browser-based privacy preference signals such as Global Privacy Control (GPC).

Eligible signals may be treated as a request to opt out of certain data-sharing or targeted advertising activities.

9. Marketing Communications

You may opt out of promotional email communications at any time by using the unsubscribe link contained in the marketing email.

You may also contact:

service@oakmoren.com

to request removal from applicable marketing lists.

Even after opting out of marketing messages, we may still send necessary transactional communications, including:

  • Order confirmations
  • Shipping notifications
  • Refund information
  • Customer service responses
  • Important service-related notices

10. Identity Verification

To protect customer information, we may need to verify your identity before completing certain privacy requests.

Verification may include asking you to confirm information associated with your account or previous transactions.

We will only request information reasonably necessary to verify the request.

11. Authorized Agents

Where permitted by applicable law, you may designate an authorized agent to submit a privacy request on your behalf.

We may request reasonable documentation confirming that the agent has authority to act for you.

We may also need to verify your identity directly.

12. Non-Discrimination

Oakmoren will not unlawfully discriminate against you for exercising applicable privacy rights.

Exercising a privacy right will not, by itself, result in:

  • Denial of goods or services
  • Unlawful differences in pricing
  • Unlawful differences in service quality

This does not prevent us from offering lawful promotions, discounts, or loyalty programs.

13. Response Time

We will respond to verified privacy requests within the period required by applicable law.

If additional time is reasonably necessary, we will notify you where required.

14. Privacy Questions or Requests

To exercise an applicable privacy right or ask a question about your personal information, please contact:

Oakmoren Privacy Support

Email: service@oakmoren.com

Please include “Privacy Request” in the subject line and briefly describe the request.

15. Business Information

Oakmoren is operated by:

SYSTEK (HONG KONG) TRADING LIMITED
ROOM 2111, GALA PLACE
56 DUNDAS STREET
KL, HONG KONG

Email: service@oakmoren.com